Memorial Credit Union now has a new Voice Response System. An automated telephone assistance line that lets you complete transactions at any time long after branches are closed for the night. All you need is a telephone in-hand and your account number with PIN.
Benefits:
- FREE 24/7 new Telephone Access Line
- Check balances and account history
- Transfer funds between accounts
- Check loan balance payments
- Obtain loan information
- And much more……
* Credit Card transfers now available, Credit Card transfers will take 2-3 business days to post.
To access your account via 24-hour Voice Response, call 713-778-6350 or 713-778-6300 #2.
Voice Response is a convenient way to obtain information regarding your credit union accounts. You may call Voice Response at (713) 778-6350 from any touch-tone telephone 24 hours a day, seven days a week.
How does this work:
Follow the simple voice prompt instructions
Current Users:
- Enter your user ID (account number, do not include first two letters of last name) and current PIN code
- Key in a 10 digit phone number (May register up to three phones)
- Set up new security questions and answers
- Create a Personalized Message
- Create PIN code (will need to be different from your first time use PIN, 6 -10 numeric value)
New Users:
- Enter your user ID (account number) and PIN code (SSN)
- Key in a 10 digit phone number (May register up to three phones)
- Set up new security questions and answers
- Create a Personalized Message
- Create PIN code (will need to be different from your first time used PIN and 6 -10 numeric digits)
If you need help with accessing a PIN, please contact us at 713-778-6300.
* If you have forgotten your PIN Code, you can now go to MCU Online and change/reset PIN code by going to the Options tab and Voice Setup.
